When Prompt entered to solve the problems and issues, it discovered many dependent and
independent challenges which demanded solutions severely.
- The first and foremost challenge was to restrain the uncontrolled calibration of the
machine by a large number of people in the entire milk supply chain without any linkages
to the reference tests.
The next problem was the lack of calibration trace-ability to the lab tested known sample.
- The third issue was the lack of a complete history of the calibration for review and analytics
- There was no way to compare the performance across different machines.
- Manual Records for ISO for compliances towards the requirement of ISO documentation.