The client is one of the leading dairy product producers.
The first and foremost problem which appeared as the main lead of all the others was the
route plan. The drivers hired were observed for adopting the long route which has not only
increased the fuel consumption but also degraded the quality of milk. So the first step to
be taken was to control transportation costs and format a DCS-wise route plan.
The second problem was the surveillance over the trucks which were allocated for the
collection of milk. Beside the path, the acknowledgement format was entirely paperbased, most of the data were inorganic and adulterated. It was tough to keep the records
of the drivers and related workers for future purposes. The payment criteria were also
affected due to wrong information provided. So it has become indispensable to digitize
the whole data system and store it on the cloud for any time access.
The third issue discovered was about the quality of the milk received at dairy for
production purposes. The Milk collected at the dairy was of low grade. The reason behind it
was the high temperature of Bulk Milk Cooler. The Dairy Company has asked the Village
Dairy Cooperative Society to maintain the temperature of BMC at 4-degree Celsius to
increase the shelf life of the milk, but it was not followed by the society which caused low
milk quality and sometimes even spoilage of it. The addition of water also appeared in the
scene. Whenever asked, the answer was not accurate which created lots of plight and
The last problem was cleanliness update. It was not an easy task to keep a check over the
cleanliness of the tanker. It was assumed that the use of a dirty tank could contribute to
the spoilage of milk. The extra consumption of money was also reported for balancing the
milk content by removing excess water.